AFTERSALES
AT BTE

Whether you are looking for spare parts, repairs or servicing, we have you covered.

OUR AFTERSALES SERVICES

Regular servicing is one of the simplest ways to protect your investment, maximise uptime and keep your machinery performing at its best. Our planned service intervals help ensure your equipment continues to meet manufacturer warranty requirements, while giving you complete peace of mind that everything is operating exactly as it should.

Whether it's routine maintenance carried out at your premises by one of our experienced engineers, genuine parts, rapid call-outs or complete machine refurbishments, our aftersales team is focused on reducing downtime, improving productivity and helping you achieve the lowest possible total cost of ownership. Because buying a machine is just the beginning of the relationship.

SERVICE PLANS

Protect your investment with tailored servicing plans designed to maximise reliability, reduce unexpected downtime and extend the life of your machinery. Regular maintenance helps keep your equipment performing at its best while giving you complete peace of mind.

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FAQ

Frequently
Asked Questions

Have a Question? We are here to help

  • BTE provides a comprehensive range of aftersales services, including routine servicing, preventative maintenance, repairs, on-site call-outs, genuine replacement parts, machine refurbishments and tailored service packages. Our goal is to keep your machinery performing reliably while minimising downtime.

  • Yes. Our experienced engineers can attend customer sites to carry out diagnostics, servicing and repairs wherever possible. We aim to respond quickly to minimise disruption and get your machinery back to work as soon as possible.

  • Yes. We offer flexible service packages designed to help customers maintain their machinery, maximise reliability and extend its working life. Regular servicing can also reduce unexpected breakdowns and costly repairs.

  • Absolutely. As authorised dealers for leading manufacturers, we stock an extensive range of genuine replacement parts to help keep your machinery operating safely and efficiently. Our knowledgeable parts team can also help identify the correct component for your machine.

  • We provide aftersales support for the manufacturers we represent, including Kubota, BOMAG, Thwaites, Epiroc and other leading construction equipment brands. Contact our team if you're unsure whether we can support your machine.

  • Yes. Our refurbishment service restores used machinery to an exceptional standard, helping businesses extend the life of their equipment and maximise the value of their investment.

  • Routine servicing helps improve reliability, reduce unexpected downtime, extend the lifespan of your equipment and maintain peak performance. Preventative maintenance is often more cost-effective than major repairs caused by avoidable failures.

  • Our team understands that downtime costs money. We always aim to respond as quickly as possible, with rapid-response call-outs available to minimise disruption and get your machinery back into operation.

  • Yes. Whether you operate a single machine or manage a large fleet, our aftersales team can provide servicing, repairs and maintenance solutions tailored to your requirements.

  • Simply contact our aftersales team by phone, email or through our online enquiry form. We'll arrange the most appropriate support for your machinery and get you back up and running as quickly as possible.